Guaranteed Departures & Cancellation of a Tour by Budha Adventures

Guaranteed Departures: Budha Adventures guarantees all scheduled group tour departures that have been booked by a client shall depart as scheduled (subject to reasonable itinerary changes). Brochures and other printed materials displaying tour information and departure dates are subject to change, and such dates are excluded from this guarantee. A departure shall become guaranteed once at least one client has a confirmed booking. This guarantee is not applicable in Force Majeure situations.

Cancellation by Budha Adventures: If a tour is canceled by Budha Adventures before the agreed date of departure for reasons not arising from Force Majeure or the fault, negligence, or within the reasonable control of the client, the client shall have the choice of:

• Accepting from Budha Adventures a substitute tour product of equivalent or superior value, where such a substitute is reasonably available; or
• Accepting from Budha Adventures a substitute tour of lower value if no tour of equivalent or superior value is reasonably available, and to recover from Budha Adventures the difference in price between the price of the tour originally purchased and that of the substitute tour; or
• Accepting from Budha Adventures a full refund of all monies paid for the canceled tour.

Budha Adventures is not responsible for any incidental expenses or consequential losses that the client may have incurred as a result of the canceled booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. Budha Adventures reserves the right to issue a full refund in lieu of the choices above, at its sole discretion.

Alternative Arrangements: Where after departure a significant element of the tours as described cannot be provided, Budha Adventures will make suitable alternative arrangements for the continuation of the tours. If it is not possible to provide a suitable alternative or the client reasonably rejects any suitable alternatives, Budha Adventures will provide the client a refund of unused tour products or tour product portions.

Cancellation of a Tour by the Client

Transfer of Booking: If the client is prevented through reasons completely beyond such client’s control from proceeding with a tour as booked, the client may, if possible, transfer his/her tour booking to a person who satisfies all the conditions applicable to the tour, provided that the client gives notice to Budha Adventures of the client’s intention to transfer no less than 14 days before the date when the tour departure is due to take place. Where such a transfer is made, the transferring client and the transferee client shall be jointly and severally liable to Budha Adventures for payment of the price of the tour (or, if part of the price has been paid, for payment of the balance) and for any additional costs arising from such transfer.

Postponement of Private Tours: For private tours, Budha Adventures can reserve the tour for a client should they decide to postpone the tour to a later date. The client, however, will be responsible for paying cancellation fees as per the cancellation policy and also for any unforeseen extra costs which arise until the client does the tour at a later date (i.e., accommodation costs, transportation costs, fuel costs, dues, taxes or fees chargeable for services such as third-party supplier costs, currency and exchange fluctuations, park fees, increases in taxes, or government action which impacts the price of the applicable tours).

Cancellations and Changes

Flexibility of Adventure Travel: The client acknowledges by booking a tour with Budha Adventures that the nature of adventure travel, especially in Africa, requires considerable flexibility and acknowledges that they will permit reasonable alterations to the tour and/or itinerary by Budha Adventures. The client acknowledges their understanding that the route, schedules, timings, accommodations, itineraries, amenities, and mode of transport may be subject to change without prior notice due to circumstances or events, which may include sickness or mechanical breakdown, incidents in the location where the tour will be operated, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather, and other unpredictable or unforeseeable circumstances which are beyond the reasonable control of Budha Adventures and that Budha Adventures is not liable to any client for such changes or amendments.

Missed or Unused Services: Budha Adventures shall not be liable to pay any discounts or refunds for missed or unused services which were missed or unused by the client due to no fault of Budha Adventures, its suppliers, or representatives, which shall include any termination of the client’s participation in the tour due to the client’s own fault, negligence, or breach of these Terms and Conditions.

Amendments to Itinerary: Although Budha Adventures will strive to ensure that the tour you have booked goes as planned, we do not guarantee that we will abide by the agreed tour itinerary and we, therefore, reserve the right to amend the tour itinerary where doing so may be necessary or advantageous. We will strive to notify you of any changes prior to the tour departure. However, Budha Adventures is not obligated to do so, nor shall not be liable to pay any refunds that may be claimed to result from such changes. Budha Adventures is not in control of the management of the accommodation providers we use on our tours. Therefore, in some circumstances, we may be notified by our accommodation providers that our reserved accommodation is no longer available, due to reasons that are beyond our control and not the fault or negligence of Budha Adventures. In such circumstances, we will provide alternative accommodation of at least the same standard or higher standard.

On-Tour Changes: Where it may be absolutely necessary to amend the tour itinerary during the tour, the tour guide will arrange the best available alternative. The decision to do so will rest on the tour guide, and his/her decision is final. This is mainly applicable but not limited to mountain climbing products where the guide believes the client is not able to continue with the climb due to illness, injury, extreme weather, or other factors beyond the guide’s control.

Risk

Acknowledgment of Risk: The client acknowledges that the nature of our tour products is adventurous and may involve a significant amount of risk to clients’ health and/or safety. There are dangers inherent to adventure travel generally, and the client acknowledges they have considered such risks to health and safety and are willing to assume it to the full extent legally possible, by confirming their booking of this tour. The client hereby assumes all such risk and does hereby release Budha Adventures from all claims and causes of action arising from any losses, damages, injuries, or death resulting from these risks inherent in travel, including adventure travel specifically, visiting wild and remote areas, and participating in adventurous activities such as those included in the tour itineraries.

Standards of Facilities: Standards of hygiene, accommodation, and transport in some areas where the tours take place are often lower than comparable standards than what the client may reasonably expect in their home country or region. The client acknowledges that the degree and nature of personal risk involved depends on the nature of the tour booked or the location(s) in which such a tour is to operate, and that there may be a significant degree of personal risk involved in travel on the tour, particularly if such a tour involves physical activities, travel to remote locations, high-altitude activities, or other high-risk activities, or travel areas of Tanzania with under-developed infrastructure. The client acknowledges they have considered the potential risks, dangers, and challenges in light of their own personal capabilities and needs and expressly assumes the risks attendant to travel under such conditions.

Information and Guidance: The client acknowledges and agrees that Budha Adventures will provide, to the best of its ability, information or guidance to the client with respect to local customs, weather conditions, specific safety concerns, physical challenges, or laws in effect in any locations where tours are operated, but will not be liable if the client does not act according to the information provided.

Compliance with Laws: The client must at all times strictly comply with all applicable laws and regulations of Tanzania and regions visited on the applicable tour. Should the client fail to comply with the above or commit any illegal act when on the tour, or if in the opinion of Budha Adventures (acting reasonably), the client’s behavior is causing or is likely to cause danger, distress, or material annoyance to others, Budha Adventures may terminate that client’s travel arrangements on any tour immediately without any liability on Budha Adventures’ part and the client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements, including, without limitation, return travel, accommodations, meals, and/or incidentals.

Responsibility for Damage: Clients agree that they are responsible for any costs incurred by Budha Adventures as a result of damage, destruction, theft, or excess cleaning fees caused or occasioned by the client while on tour. Clients agree to immediately report any pre-existing damage of this kind to the staff of the accommodation, transportation service, or facility (as appropriate) and/or a Budha Adventures representative as soon as possible upon discovery by the client.

Safety Measures: Clients agree to take all prudent measures concerning their own safety while on any Budha Adventures tour, including, but not limited to, the proper use of safety devices such as seatbelts, harnesses, and helmets, and obeying all posted signs and warnings in relation to client health and safety. Budha Adventures, nor its third-party suppliers, shall not be liable for any failure on the client’s part to comply with safety instructions or recommendations of Budha Adventures or its third-party suppliers